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This Privacy Policy explains how 3star88 collects, processes, stores, shares and protects the personal data of all users who access or interact with our platform. Your privacy is a matter we treat with the same seriousness as platform security. Please read this document carefully before registering or depositing.
3star88 ("we", "us" or "our") operates the online casino and sports betting platform accessible at 3star88.cam (the "Platform"). This Privacy Policy governs the collection, use, disclosure and protection of personal data provided by, or collected from, individuals ("you", "User" or "Player") who access the Platform, register an account, or interact with any of our services.
3star88 serves players primarily within Malaysia, including those based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other locations from which the Platform is accessible. Our data handling practices are designed with the privacy expectations of Malaysian users in mind, and we are committed to transparent, responsible stewardship of any personal information you entrust to us.
By accessing the Platform or creating a registered account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.
Scope: This Privacy Policy applies to personal data collected through the 3star88 website, mobile-optimised interfaces, customer support interactions, and any other digital touchpoint operated by us. It does not apply to third-party websites or services to which we may, in limited circumstances, refer for informational purposes.
For the purposes of this Privacy Policy, the following terms bear the meanings set out below:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could reasonably identify a living individual, either alone or in combination with other data — including name, email address, NRIC number, device identifiers and payment details. |
| Processing | Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, combination, restriction, erasure or destruction. |
| Data Controller | 3star88, the entity that determines the purposes and means by which personal data is processed. |
| Data Processor | Any third party that processes personal data on behalf of 3star88, under contractual instruction — including KYC verification providers and payment processors. |
| Consent | A freely given, specific, informed and unambiguous indication of a User's agreement to the processing of their personal data for a stated purpose. |
| KYC | Know Your Customer — the identity and document verification process required prior to withdrawal processing or as mandated by our compliance obligations. |
| Cookies | Small text files placed on a User's device by the Platform to store session preferences, analytical data and functional settings. |
3star88 collects only the personal data that is necessary to operate the Platform, process transactions, fulfil legal obligations, and maintain a secure environment for all users. The categories of personal data we collect include:
Registration and Identity Data
Identity Verification (KYC) Data
Financial and Transaction Data
Technical and Device Data
Communications Data
3star88 collects personal data through the following primary channels:
3star88 processes your personal data for the following clearly defined purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining and securing your player account, including authentication and access control. |
| Payment Processing | Facilitating MYR deposits and withdrawals via Malaysian banking and e-wallet channels, and maintaining an accurate transaction history. |
| KYC & Compliance | Verifying identity and age (21+), satisfying anti-money laundering (AML) obligations, and fulfilling regulatory requirements applicable to our operating licence. |
| Customer Support | Responding to queries, resolving disputes, and maintaining records of support interactions for quality and training purposes. |
| Responsible Gambling | Monitoring account activity to identify indicators of problem gambling and applying appropriate safeguards such as deposit limits or account restrictions. |
| Platform Improvement | Analysing aggregated usage data to improve platform performance, game selection, and user experience. |
| Fraud & Security | Detecting, investigating and preventing fraudulent activity, multi-accounting, and unauthorised access attempts. |
| Marketing Communications | Sending promotional offers, bonus notifications and platform updates — only where you have provided explicit consent and in accordance with applicable marketing regulations. |
3star88 processes personal data under one or more of the following legal bases:
3star88 does not sell, rent or trade your personal data to third parties for their own marketing purposes. We share personal data only in the limited circumstances described below:
All third parties with whom 3star88 shares personal data are subject to contractual obligations that require them to handle your information in accordance with applicable data protection standards and to use it only for the specific purposes for which it was disclosed.
3star88 uses cookies and similar technologies to operate core Platform functions, analyse usage patterns, and maintain session security. The categories of cookies we deploy are:
You may control cookie preferences through your browser settings. Please note that disabling certain cookies — particularly strictly necessary ones — may affect the functionality of the Platform, including your ability to log in or process transactions.
3star88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following general retention periods apply:
Upon expiry of the relevant retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures, unless continued retention is required by law.
3star88 implements a multi-layered approach to data security, designed to protect your personal information from unauthorised access, disclosure, alteration or destruction. Our security measures include:
While we implement industry-appropriate measures, no digital system is entirely immune to risk. In the event of a data breach that is likely to result in significant harm to affected individuals, 3star88 will notify affected users and take all reasonable steps to contain and remediate the incident in accordance with applicable notification obligations.
User Responsibility: You are responsible for keeping your account credentials confidential. Do not share your password with any third party. Use a strong, unique password and update it periodically. If you suspect unauthorised access to your account, contact our support team immediately at [email protected] — plain text, not a clickable link.
Subject to applicable law and our legal obligations, you have the following rights in relation to the personal data we hold about you:
To exercise any of the above rights, please contact our support team in writing at [email protected] (plain text — not a clickable link). We will acknowledge your request within five (5) business days and aim to resolve it within thirty (30) calendar days, or advise you if additional time is required.
The 3star88 Platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect, process or store personal data relating to persons under the age of 21. Age verification is applied at the point of registration and may be reinforced through our KYC procedures.
If we discover or are notified that personal data relating to a person under the age of 21 has been collected — whether as a result of deliberate misrepresentation during registration or any other circumstance — we will immediately suspend the associated account, initiate a review, and proceed with the deletion of such data, subject to any legal obligation to retain records of the incident for compliance purposes.
The 3star88 Platform integrates with a range of third-party services to deliver payment processing, game content, KYC verification and fraud prevention capabilities. While we take care to engage only reputable, contractually bound service providers, we do not control the privacy practices of those third parties in relation to data that may be processed independently on their own systems.
This Privacy Policy does not govern the practices of third-party payment networks such as Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, nor of any cryptocurrency blockchain network. When you initiate a transaction, the relevant financial institution or network will process your payment data in accordance with their own published privacy terms and applicable financial services regulations.
3star88 is not responsible for the content, security or privacy practices of any third-party infrastructure or service. We recommend that you review the privacy documentation of any third-party service you interact with directly.
3star88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or the scope of Services offered. Where changes are material, we will notify registered users via the email address associated with their account, or by displaying a prominent notice on the Platform, prior to the changes taking effect.
The effective date shown at the top of this document identifies the version currently in force. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept any change, you must cease using the Platform and contact our support team to arrange account closure.
Prior versions of this Privacy Policy are retained in our records and are available upon written request to our data contact address.
For any questions, concerns, or formal requests relating to this Privacy Policy or to the personal data we hold about you, please contact the 3star88 data team through the following channel. We do not provide a telephone number for data enquiries; all privacy-related requests must be submitted in writing to ensure a proper audit trail.
Data Enquiries — Email (plain text, not a clickable link):
[email protected]
Please include your registered account username and a clear description of your request or concern. We aim to acknowledge all privacy-related written enquiries within five (5) business days and to resolve substantive requests within thirty (30) calendar days. Our support team is staffed around the clock, including Malaysian public holidays, and can also assist with general account queries via the live chat interface on the Platform.
All data transmitted between your device and the 3star88 platform is protected by bank-grade TLS/SSL encryption, preventing interception of personal and financial information.
We collect only the data that is strictly necessary for account operation, payment processing, KYC compliance, and platform security. Nothing beyond what each purpose requires.
Access, correct, restrict, port or request erasure of your personal data. All formal requests are acknowledged within five business days and resolved within thirty calendar days.
3star88 does not sell, rent or trade your personal information to any third party for commercial gain. Sharing is limited to what is operationally necessary and contractually protected.
We hold your data only for as long as required — typically five years for KYC and transaction records in line with compliance obligations — and then securely delete or anonymise it.
Age verification is applied at registration and reinforced by KYC procedures. Any account found to belong to a person under 21 is immediately suspended and the data deleted, subject to legal obligations.
Our FAQ page covers the most common questions in plain English, including data and account queries. You can also return to the homepage for a full overview of everything 3star88 offers Malaysian players.